One medium, many uses
IVR design and hosting
Accessible to everyone and very user-friendly, Interactive Voice Services enable companies to create a true interactive relationship with their clients and/or prospects.
IVRs are fast to set up and are a high value-added communication tool for companies.
The Interactive Voice Services: services that are always accessible
- Your users will be able to access high-performance, always-available, inexpensive services 24/7.
- Optimizing your services while also increasing productivity, the IVR helps you create a true interactive relationship with your clients and prospects.
Voice service, one tool : many uses
- Inform clients and/or prospects
- Handle calls 24/7
- Automate the most frequent requests, so that employees only have to handle high value-added requests
- Build databases
- Communicate about new products, promotions, etc.
- Measure the impact of communication campaigns
- Offer additional services to customers and prospects
Service installation process
- Choosing a number and connecting to our machines
- Creating the general mechanics
- Creating the service's decision tree
- Designing and writing scripts (the service's messages)
- Selecting professional actors
- Recording in a professional studio
- Software development
- Hosting
- Maintaining and monitoring the application
- Access to statistics
- Audio updates and/or feature updates to the service
- Operational tracking
Among the proposed applications:
- Marketing campaigns,
- hotlines,
- Contests and games,
- voicemail,
- call routing and modern switchboards,
- distributing information,
- Micropayments and "audiotel" content
- point of sale location service.
FEVAD
Axiatel.com
