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Virtual Switchboard

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Virtual Switchboard

The latest of www.axiatel.com's online solutions, the Axiatel.com Virtual Switchboard offers professional, customized phone answering for your company. With no investment and no installation.
In just a few clicks, the user gets a single number beginning with 0800, 01,02, etc. or a surcharged number for his or her company. He or she can be reached at any time and won't miss any more calls.

Why choose the Virtual Switchboard ?

    Your office follows you everywhere!
  • Redirect your calls based on specific rules and your own schedule.
  • Redirect your calls to your mobile telephone.
  • Receive your voice messages by e-mail or text.
  • Use your service anywhere, even from abroad.
  • Configure and administer your online switchboard
    Give your company a professional image
  • A single, easy-to-remember 0800 number.
  • The ability to choose a geographical number.
  • Professional call handling with 250 pre-recorded messages to choose from.
  • The ability to have your custom messages recorded in the studio.
  • 100% replies to all your incoming calls
    With your automatic switchboard, you don't need a secretary anymore.
  • Your professional voicemail message is available 24 hours a day.
  • Calls routed to the right person with the press of a few telephone buttons.
  • Automatic routing based on the caller's number.
  • Caller's number and voicemail displayed.
  • Ability to send a call directly to the messaging service.
    Improve your customer relations
  • Identify callers and where your calls are coming from.
  • Lots of information and statistics on the calls received.
  • Web call back: an instant system for calling back prospects.
  • Priority-based queue management.
    Save money with your incoming calls
  • Never lose another customer call.
  • Turn your incoming calls into income: get refunded for your pay numbers.
  • Your own voice service beginning from €14.90 a month.
  • No investment, no installation fees.
    Your switchboard in just a few clicks
  • Multi-choice selection using DTMF numbering
  • Rule management and a calendar.
  • Redirecting to workstations based on priorities.

Among the main features of the virtual switchboard

  • Having special or geographic numbers
  • Routing calls based on the caller's action
  • In-studio voicemail message recording
  • Set rules based on hours
  • Routes calls to other telephones based on rules
  • On-hold music
  • Receive message notifications by e-mail and text
  • Cascading incoming call management