Caught between directors that want results and employees that demand their well-being at work, managers must make every effort to successfully reconcile these two expectations.
Let’s quickly review the role of managers: to define the major strategic objectives and to take every measure necessary to achieve them while taking into account financial, human or resource-related constraints.
As a strategic role at the heart of the business, it is essential that managers have the right tools to optimise their effectiveness and increase productivity.
Choosing a Centrex solution means choosing simplicity and enjoying innovative features, without additional costs.Whatever you need, a feature is available to respond to it.
From an online management interface, you have access to all your company’s calls: a log of outgoing, incoming and missed calls.
You can direct and supervise your activity in real time.
For example: it’s the 15th of the month, you want to assess the status of incoming calls without waiting for the itemised bill the following month, you have the option to access the online interface using the Centrex.
Otherwise reserved for experienced technophiles, conference calls are now accessible to all professionals and are greatly appreciated by managers.
Not only do they allow you to make savings but, above all, they require no technical equipment. All you need are your phones to take part, either landline or mobile.
You can connect up to 25 people in a single conference call.
For example: you have 20 sales representatives spread across France, thanks to conference calls, there’s no need to travel and pay for train tickets. You have the option to create a new way to launch a sales operation by using conference calls.
Thanks to the call-forwarding feature, you have the option to send all incoming calls to a landline or mobile phone. That way, you never miss a call, wherever you are.
For example, you’re on a business trip and have been waiting for a call back from a very interesting prospect: thanks to call-forwarding, you won’t miss this call. You may find out that this prospect wants quick clarifications about one of your services.
This features responds to several objectives. Here are some of them:
For example: You launched a new product a few weeks ago and have prepared a sales pitch for your teams, but no sales have been made. You have the option to use these recordings to understand why the pitch isn’t working and to improve it for your next sales calls.
Do you need additional lines? As your business grows, you have the option to adjust the number of telephone lines linked to your business telephony.
No technical intervention is required, simply contact your Centrex operator to add these lines.
For example: a new recruit has just joined your team, you need to add a telephone line quickly so they can become operational. Thanks to Axialys’ responsiveness, your assistant can use their telephone as soon as they arrive.
The wealth of Centrex features offers managers simple, effective tools that allow them to make savings, re-focus on their core responsibilities and thereby gain in efficiency.