Professional phone systems for managers

The Axialys Centrex for managers

Discover the Centrex features that support managers in their daily work

Caught between directors that want results and employees that demand their well-being at work, managers must make every effort to successfully reconcile these two expectations.

Let’s quickly review the role of managers: to define the major strategic objectives and to take every measure necessary to achieve them while taking into account financial, human or resource-related constraints.

As a strategic role at the heart of the business, it is essential that managers have the right tools to optimise their effectiveness and increase productivity.

A range of different features available to managers for greater performance and increased productivity

Choosing a Centrex solution means choosing simplicity and enjoying innovative features, without additional costs.Whatever you need, a feature is available to respond to it.

We’re going to present you with a few features that should facilitate managers’ day-to-day work.

Logging management

Logging management

From an online management interface, you have access to all your company’s calls: a log of outgoing, incoming and missed calls.

You can direct and supervise your activity in real time.

For example: it’s the 15th of the month, you want to assess the status of incoming calls without waiting for the itemised bill the following month, you have the option to access the online interface using the Centrex.

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Conference calls with teams

Otherwise reserved for experienced technophiles, conference calls are now accessible to all professionals and are greatly appreciated by managers.

Not only do they allow you to make savings but, above all, they require no technical equipment. All you need are your phones to take part, either landline or mobile.

You can connect up to 25 people in a single conference call.

For example: you have 20 sales representatives spread across France, thanks to conference calls, there’s no need to travel and pay for train tickets. You have the option to create a new way to launch a sales operation by using conference calls.

Conference calls with teams

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Call forwarding so you never miss a call

Call forwarding so you never miss a call

Thanks to the call-forwarding feature, you have the option to send all incoming calls to a landline or mobile phone. That way, you never miss a call, wherever you are.

For example, you’re on a business trip and have been waiting for a call back from a very interesting prospect: thanks to call-forwarding, you won’t miss this call. You may find out that this prospect wants quick clarifications about one of your services.

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Recording conversations

This features responds to several objectives. Here are some of them:

  • Assessing your operators
  • Training operators
  • Making sure that operators’ telephone manner is of high quality

For example: You launched a new product a few weeks ago and have prepared a sales pitch for your teams, but no sales have been made. You have the option to use these recordings to understand why the pitch isn’t working and to improve it for your next sales calls.

Recording conversations

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Easily add or remove lines

Easily add or remove lines

Do you need additional lines? As your business grows, you have the option to adjust the number of telephone lines linked to your business telephony.

No technical intervention is required, simply contact your Centrex operator to add these lines.

For example: a new recruit has just joined your team, you need to add a telephone line quickly so they can become operational. Thanks to Axialys’ responsiveness, your assistant can use their telephone as soon as they arrive.

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Centrex puts efficiency at your fingertips

The wealth of Centrex features offers managers simple, effective tools that allow them to make savings, re-focus on their core responsibilities and thereby gain in efficiency.

Professional telephone systems for managers

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