As the first point of contact with the customer, over the years, the call centre has become one of the most important departments within a company. Sometimes integrated, sometimes outsourced, often hybrid, whether onshore or offshore, this service requires a technical solution which is adapted to its particular needs.
With many years of experience in the field, we have developed real expertise, reflected in our product offerings which are perfectly adapted to the challenges of the sector.
The SIP trunk solution allows call centres to handle calls and manage activity with detailed statistics.
Offer a professional phone reception and make sure that you don’t miss any calls with Axialys’ Interactive Vocal Server solution
Easy and efficient management of your incoming and outgoing calls.
Incoming call management: 100% of calls are directed to a department and processed.
An automated solution to boost your customer relationships.
Axialys’ solutions adapt to any call centre, no matter what its size.
Increased productivity and efficiency to achieve a long-term competitive advantage.
A packaged solution to support call centres throughout the entire customer relationship process.