La téléphonie cloud pour l’ensemble de vos collaborateurs
Découvrez l’offre de téléphonie VoIP par Axialys : forfaits téléphoniques, fonctionnalités de la téléphonie ip, téléphones ip, logiciel call center, svi, CTI téléphonie et nos solutions pour le télétravail
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[Relation client] Les 8 tendances de la téléphonie en 2021
La téléphonie cloud intégrée dans vos outils métiers
Découvrez nos intégrations natives et connectez simplement la téléphonie ip Axialys dans vos outils de service client, ticketing, ou encore CRM. Facilitez et optimisez le travail de vos équipes.
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La téléphonie pour piloter votre Service Client
Nos solutions de téléphonie VoIP et logiciel call center au service des besoins de votre secteur d’activité
Notre objectif ? Vous faire créer de la valeur pour votre entreprise.
Venez échanger avec nous sur vos besoins et vos problématiques de téléphonie ip. Nous évaluerons ensemble les solutions que nous pourrons vous aider à mettre en place.
Découvrez le Business Case de DPD
Chaque mois, l’équipe d’Axialys vous propose de retrouver un condensé des actualités IT et Relation Client dans notre newsletter.
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Should We add new consent-based processing of Personal Data, We shall ensure to obtain Your consent therefore prior to processing such Personal Data (e.g. via a box to tick).
You shall remain at all times responsible for complying with all laws and regulations, in particular those regarding Personal Data, and personally liable for any breach thereof.
In that capacity and within the scope of the Services, You are exclusively responsible in particular for:
The table below indicates the different purposes Personal Data may be processed for, as well as their different categories, the legal basis the processing is based on, their recipients* and applicable retention period.
*You may contact Us to obtain the list of Our sub-processors.
We will inform You, upon request, whether it is compulsory or optional to provide certain Personal Data. Failure to comply with a compulsory request for Personal Data shall result in Your access to the Services being denied or suspended, it being understood however that it shall not affect any of Your financial obligations towards Axialys
Only Our personnel, the services in charge of control (especially: external auditor) and Our recipient subcontractors listed in the above table may have access to any Personal Data. Personal Data may also be disclosed in response to lawful requests made by government agencies or public authorities, including public officers or debt collection organizations, to meet national security, law enforcement or any other legal requirements. In any event, Axialys shall remain liable in cases of onward transfers to third parties.
Depending on where You are located, we might have to enforce local regulations and requirements where the use of a local phone number requires to keep user details (in particular, first/last name and address) in the event we should receive an official request from a competent local authority.
We shall not, without Your agreement, sell or let Personal Data to third parties. We shall only transfer Personal Data to another location, whether physical or numerical, if strictly necessary to provide the Services, or if You specifically agree with it.
Where Axialys is the Data Controller of Personal Data (for example, Personal Data relating to the Site visitors, or individuals who register to use our Services), then we retain the Personal Data we collect where we have an ongoing legitimate business need to do so (for example, to provide them with our Services, to enable their participation in an event, and to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process Personal Data, we will either delete or aggregate it or, if this is not possible (for example, because Personal Data has been stored in backup archives), then we will securely store it and isolate it from any further processing until deletion is possible.
If Personal Data is processed for, on behalf of, or for the purpose of the Services taken out by, any Subscriber, we will process Personal Data for as long as we are instructed to do so by the relevant Subscriber that is the Data Controller of such Personal Data.
Personal Data shall be stored for the duration of Your use of the Services as well as for the different renewal periods, and for the purposes listed above.
We may retain Personal Data to comply with Our legal or regulatory obligations. In any case, upon ceasing or lifting of such obligations, Personal Data shall be removed from our systems and records, as well as that of our subcontractors, if any, or otherwise archived or anonymized so that they can no longer be identified.
Axialys Subscribers are able to:
Axialys commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities.
We undertake to implement all necessary precautions, as well as the appropriate organizational and technical measures, to maintain the security, integrity and confidentiality of Personal Data, and in particular to prevent them from being modified or damaged and stop any unauthorized third party from accessing them. In particular, our employees’ accounts are secured by strong passwords, and they are all bound by confidentiality obligations. However, You agree that no data transmission over the Internet, or information storage technology, can be guaranteed to be 100% secure.
Cookies are alphanumeric identifiers / trackers that are transferred to the device You use to access the Services via Your browser. We may implement two types of cookies: technical cookies and advertising cookies.
In addition, we may also implement advertising cookies which result in the display of targeted advertising on websites that matches Your previous/current browsing activity on the Site. Advertising cookies enable the use of the retargeting technique which is a marketing model purporting to propose tailored advertisements to the end user. As You browse on the Site, advertising cookies may be placed in Your computer so that we can understand what You are interested in. Our display advertising partners enable Us to present You with retargeting advertising on other websites based on Your previous interaction with the Site. The techniques Our partners do not collect personal information such as Your name, email address, post address or telephone number but only Your IP address.
The cookies used by the Site are the following:
In addition, the use of the Site may result in the installation of certain cookies issued by third parties (communication agencies, audience measurement companies, social networks, YouTube, etc.) that are not controlled by Axialys. These cookies are subject to such third parties’ privacy policies.
The default settings for Internet browsers are usually set to accept cookies, but You can easily change Your browser’s settings.
For more information please visit: http://www.aboutcookies.org/.
Please note that if You refuse the installation or use of a cookie, a “refusal cookie” will be installed on Your device to track Your refusal. You need to ensure that You do not delete this cookie so that Your choice is taken into account.
You may also use a cookie management software, such as the TarteAuCitron or TagCommander software. A list of additional software is also available on the French data protection authority website.
Our Site and Services may include links to and from the websites of Our partners, advertisers and affiliates. If You follow a link to any of these websites, please note that these companies have their own privacy policies and that Axialys is not responsible or liable for any use of Personal Data by such third parties. We recommend that You check their policies before You visit these websites.
Any data subject shall have the following rights:
Axialys est une société techno, labellisée FrenchTech, qui fournit aux PME, ETI et Grands Comptes une suite logicielle SaaS permettant de gérer de manière efficace, intuitive et dans le cloud son système téléphonique et sa relation client.
Rappel Immédiat – Web Callback
Nos bureaux sont ouverts de lundi au jeudi de 9h à 12h et de 14h à 18h, ainsi que le vendredi de 9h à 12h et de 14h à 16h.
Ils restent fermés les weekends et jours fériés.
Merci de renouveler votre demande durant nos horaires d'ouverture, ou de remplir un formulaire de contact.
Service réquisitions - fax : 01.70.210.009 / formulaire en ligne : Réquisition Judiciaire
Appelez-nous au 0 805 625 625 (service & appel gratuits) ou remplissez ce formulaire :
Axialys, Imm. Energy Park – bât. 4, 130/190 bd de Verdun, 92413 COURBEVOIE Cedex
Comment nous rendre visite ?
Voiture : Parking visiteur sur le site
RER et Bus : Défense – Grande Arche puis Bus n°178 ou n°278 – arrêt EUROPE
Metro et Bus : Metro Porte de Champerret puis Bus n°163 ou Bus n°164 – arrêt EUROPE
Taxi : demander le carrefour de l’Europe à Courbevoie
Pour toute réquisition effectuée via le formulaire dédié ci-dessous, l’équipe Axialys vous garantit une réponse rapide :
Effectuer une réquisition judiciaire
Pour toute autre demande vous pouvez nous envoyer un fax : 01.70.210.009